Green Screen Wizard Support/FAQ


If you have any problems installing or running our software please send email to:

Support@GreenScreenWizard.com


Support Wizards:

The serial number lookup wizard is used to locate your serial number using your activation email.
Run the Serial Number Lookup Wizard

The Reset/Update Wizard is used if you have used your serial number too many times or you would like use your serial number for a discount on upgrades or other soft packages.
Run the Reset/Update Wizard

The activation wizard is used to create activation codes for computers not connected to the internet.
Run the Activation Wizard ResetUpgradeSerialNumber.aspx


How to Use Gmail as your SMTP Server
Gmail requires that you create a special password for applications that want to access the Gmail Smtp Server.
Click here to learn more...

Support Bulletins
You may find that you activate the software and then go back to use the wizard and it asks you to activate it again. The problem is that some virus software systems are locking the documents directory. A known culprit is bitdefender. Here is a link to learn how to fix this problem for bitdefender:
www.bitdefender.com/consumer/support/answer/2025/




All downloads are Code Signed with Verisign for your protection.

Download the latest product release
Green Screen Wizard Version 14.0 Standalone Photo Software for Windows
Windows Vista, 7, 8 , 10 or 11
This setup program will install the Full, Pro Studio Editor and Batch/Event versions in Windows. The features available are determined by your serial number. It improves on some existing features: the Green Screen Algorithm , the Editor, Skin Smoothing and adds some new ones Edge Blending, Hair Protections, Image Compare, Batch Review, XML and Background sub folder batching.

Photoshop is not required.
Download is about 40 MB.

SetupGSW12.exe is the downloaded install file that will inturn install the following:
GreenScreenWizardPro14.exe -The demo version of Green Screen Wizard
Lightroom2GSW9Foreground.exe - Program linking Lightroom file to foreground file
Lightroom2GSW9Background.exe - Program linking Lightroom file to background file
Exiv2/exiv2.exe - Program to copy Exif data from forground file to output file

Download


Green Screen Wizard Webcam for Windows
Windows Vista, 7, 8 , 10 or 11
This setup program will install the Green Screen Wizard Webcam Software
Version 1
Download is about 30 MB.

SetupGSWWebcam1.exe is the downloaded install file that will inturn install the following:
GreenScreenWizardWebcam.exe - Green Screen Wizard Webcam Software
Various Support programs for the virtual camera:
AMCCap.exe,devcon.exe,VCamDemo.exe

Download
Green Screen Wizard Version 5.0 Photo Booth Software for Windows
Windows Vista, 7, 8 , 10 or 11
This setup program will install the Green Screen Wizard Photo Booth Software, and the Camera drivers.
Version 5 was a complete redesign of the product. The software is now more programmable and no longer depends on the browser for screen generation. Great support for the Logitech 4k webcam was added.

Photoshop is not required.
Download is about 50 MB.

SetupGSWPhotobooth5.exe is the downloaded installer file that will inturn install the following:
GreenScreenWizardPhotobooth5.exe -The Green Screen Wizard Photobooth Software
GSWDigicamPhotoboothCapture4.exe - Program linking Camera output to Photobooth Software

Download


Green Screen Wizard Version 14.0 Standalone Photo Software for Macintosh
Monterey,Ventura,Sonoma (runs on m1 silicon)
This setup program will install the Full, Pro Studio Editor and Batch/Event versions on the Macintosh. The features available are determined by your serial number. It improves on some existing features: the Green Screen Algorithm , the Editor, Skin Smoothing and adds some new ones Edge Blending, Hair Protections, Image Compare, Batch Review, XML and Background sub folder batching. Supports Lighroom Link

Photoshop is not required.
Download is about 30 MB.

GreenScreenWizardSetupMac14.dmg is the downloaded installer file it inturn installs: GreenScreenWizard.app- Green Screen Wizard Main Program
Download


Green Screen Wizard Version 3.0 Photoshop Plugin for Windows
Windows Vista, 7, 8 , 10 or 11
Green Screen Wizard Photoshop PlugIn 3.0 runs in Windows.
Photoshop is required.
Download is about 9 MB.

SetupGSWPlugin.exe is the downloaded installer file that will inturn install the following:
GreenScreenWizard64.8bf,GreenScreenWizard.8bf - Demo Plugin Files GreenScreenWizardPluginActivation.exe -The Activation Wizard will copy the demo version plugin files GreenScreenWizard64.8bf,GreenScreenWizard.8bf to photoshop folders
Download


GSWPluginInstaller.dmg is the downloaded installer file it inturn installs:
ActivateGSWizard.app- program to copy plugin files to Photoshop directories
Green Screen Wizard Macintosh Photoshop Plugin 3.0
Snow Leopard, Lion, Mountain Lion, Mavericks, Yosemite, El Capitan, Sierra
Green Screen Wizard Photoshop PlugIn 3.0 runs on Macintosh .
Photoshop is required.
Download is about 9 MB.
Download






Frequently Asked Questions

How can I have someone wear green in a green screen photo?

The simple answer is that is you should not do that, but if you have to: Make sure the screen has even lighting

Make sure the green is a different shade than the background

Use the Airbrush Editor to fix it

Use a blue screen if you have one



I have multiple accounts on my computer how can I let all the accounts use the Wizard
First of all make sure you are running version 6.1 or higher. Then after you install the Wizard you will have a folder called "Green Screen Wizard" in your MyDocuments area. Copy that folder to your C drive so that the new location is:

C:\Green Screen Wizard

If you install background or overlays at a later time you must copy them to the C drive as well.



When I take photos of people's feet it looks like they are floating. What can I do?
Most of the time, it is easiest simply not to include feet in the photo. If you must, then have them stand on a rug, not on the green screen.


What is the best kind of Green Screen to get?
It is a matter of preference, but Green Screen Wizard works best with screens that are Greenish-Yellow rather then Greenish-Blue.  Make sure that the screen is woven polyester or cloth, not just a sheet of green plastic.               

Do I need to buy your backgrounds to use the product?
No Green Screen Wizard works with any backgrounds. 

My blacks do not seam black anymore.
First make sure you have the latest software. The second slider on the advanced combine page will force black areas to be true black, but will also force areas of the green screen that had shadows on them to reappear.

Green Screen Wizard changed the colors on my photo.
This is correct behavior. See the section on spill in the help file.

Can Green Screen Wizard read Tiff files?
There are many flavors of tif files. The difference is the kind of lossless compression algorithm they use inside them. Green Screen Wizard can read Photoshop tiffs stored as RGB but not CYMA format. Nikon has its own compression algorithm for tiff files that Green Screen Wizard cannot read. The Photoshop Plug-in will, of course, read any file format that Photoshop will process.

My original photo was over a megabyte and the Green Screen Wizard output jpg is small.
Version 9 changes the jpeg compression to minimum compression. Still on the front panel of Green Screen Wizard there is a selector that determines the size and quality of the image. The number of pixels in the output is the (width * DotsPerInch)*(height*DotsPerInch)

So the input photo is scaled up or scaled down to (5*200*7*200)= 1.4 mega pixels
Image Size 1000x1400

So the input photo is scaled up or scaled down to (5*300*7*300)= 3.1 mega pixels
Image Size 1500x2100

So the input photo is scaled up or scaled down to (5*600*7*600)= 12.6 mega pixels
Image Size 2400x4200

Green Screen Wizard does this scaling to make the product easy to use. For most people the 300 DPI is more then most printers can handle. The 600DPI was added for pro photographers. Now that the Photoshop Plug-in is available, that may be a better choice for the pro photographers.  

If you output the image as a jpg then the file will be compressed. If you need a big file then add .tif or .png to then end of your file name when you save it.

Can Green Screen Wizard print?
All versions of Green Screen Wizard can print.

Can Green Screen Wizard work with a blue screen?
Yes, Green Screen Wizard supports both green and blue screen photos. Simply go to the home page and click Blue Screen Processing.

I still see some green in my photo.
Read Section 7, "Combining Images" in Green Screen Wizard's Help section. Green or blue removal is a challenging problem, and Green Screen Wizard offers many powerful tools for solving the various issues. In the standalone product on the advanced combine page there is a slider called add green to the right. sliding this slider left will remove most green. Be careful not to slide it too far as it will turn some areas pink.

What is an activation code and how do I get one?
The activation code is a key that uniquely identifies your copy of Green Screen Wizard. Use the Activation Wizard link on the left of this page or send an email to Support@GreenScreenWizard.com. In the email, be sure to include your hardware code and your serial number.

How many times can I install Green Screen Wizard?
Green Screen Wizard can be installed on four computers. The Serial number you receive with your Green Screen Wizard purchase will stop working after four installations and you will need to buy an new copy.